Payments are accepted by Credit Cards and Pay Pal.
All orders are shipped Monday and Friday
US orders are shipped USPS Priority Mail 2-3 business days.
International orders ship USPS Priority Mail 6-10 business days.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Sales are open to Exchange or Size Alterations provided goods are returned within 30 days of Etsy transaction and are in perfect condition. Any items that have been altered or changed in any way by someone other than Steve Riley are not returnable.
Shipping is not refundable.
Repairs and re sizing are free on work made by Steve Riley. Any items that have been altered or changed in any way by someone other than Steve Riley are not returnable.
You the buyer / customer are responsible for the cost of shipping each way on all repairs, alterations and exchanges.
Please note Custom items are not refundable as they are hand made to your personal specifications, this includes personal engraving, so please shop carefully.
Custom Items may be altered at an additional cost.
All items are individually hand made by Steve Riley in Brooklyn NY.